Terms & Conditions
These Terms and Conditions, along with our Privacy Policy and other applicable terms (“Terms”), constitute a binding agreement between WoodWave (“Website Owner”, “we”, “us”, or “our”) and you (“you” or “your”) regarding your use of our website, goods, or services (collectively referred to as “Services”).
By using our website () and availing our Services, you confirm that you have read, understood, and agreed to these Terms. We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed about updates.
1. Use of Website
The use of this website and our furniture Services is subject to the following terms:
To access and use the Services, you agree to provide true, accurate, and complete information during and after registration. You are responsible for all activities carried out through your registered account.
Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials available on this website. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for such errors to the fullest extent permitted by law.
Your use of our furniture Services and this website is entirely at your own risk. You are responsible for ensuring that the products meet your specific space and aesthetic requirements.
The content of this website, including designs and images, is proprietary to WoodWave. You do not have any rights to claim ownership or intellectual property rights in the website content.
Unauthorized use of the website may lead to legal action as per these Terms and applicable laws.
You agree to pay all charges associated with the furniture and services you purchase from us.
You agree not to use the website for any unlawful, illegal, or prohibited purpose under Indian or local laws.
2. 7-Day Replacement & Refund Policy
By initiating a transaction on WoodWave, you acknowledge the following refund and replacement terms:
Eligibility: We provide a 7-day replacement or refund guarantee for products that arrive damaged, defective, or incorrect.
Reporting: Any issues must be reported within 7 days of delivery. Requests made after this period will not be eligible for a refund or replacement.
Process: Refunds are processed only after the furniture has been inspected at our facility. Approved refunds will be credited to the original payment method within 7-10 working days.
Cancellations: Orders can only be cancelled before they are dispatched. Once shipped, the 7-day return policy applies upon delivery.
3. Third-Party Links
Our website may contain links to third-party websites. When accessing such links, you will be governed by the terms and policies of those specific websites.
4. Force Majeure
Neither party shall be liable for failure or delay in performing obligations under these Terms if such failure is caused by events beyond reasonable control, including but not limited to natural disasters, government restrictions, strikes, or transportation delays.
5. Governing Law & Jurisdiction
Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of India.
Jurisdiction: All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, Haryana, India.
6. Contact
For any concerns or communications related to these Terms, please contact us using the contact information provided on the WoodWave official website.